kaia logo


Last Update: May 19, 2022

These are the terms of use to explain how you may use www.kaianaturals.com and all associated web pages (collectively, the “Site”). The Site is owned and operated by kaia naturals inc. through an online e-commerce platform hosted by WordPress.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THE SITE. By visiting the Site, you are agreeing to be bound by the following terms and conditions (the “Terms & Conditions”). If you do not agree with or accept all of the Terms & Conditions, you must cease using the Site immediately. kaia naturals inc. reserves the right to terminate access to the Store (as defined below) or the Site for any breach of the Terms & Conditions.

kaia naturals inc. reserves the right to make changes to the Site and to the Terms & Conditions at any time, in their sole and absolute discretion. kaia naturals inc. also reserves the right, at any time, to modify, discontinue (temporarily or permanently) your use of the Site, without notice. Your continued use and access to the website constitutes your agreement to follow and be bound by the Terms & Conditions. Your only right or recourse with respect to any dissatisfaction with these Terms & Conditions, or any policy or practice of kaia naturals inc., or any Content (as defined below) available through the Site or Store, is to immediately cease using and visiting the Site.


You must be 18 years or older, or at least the age of majority in the jurisdiction where you reside or from which you place an order through the Site’s online store (the “Store”).

The Site may only be used for lawful purposes. You shall not use any of the products purchased from the Store or any Content for any illegal or unauthorized purpose, and any use of the Site, the Store, the Content, or any products purchased from the Store shall be in compliance with applicable laws in your jurisdiction.


The content of the Site including, but not limited to graphics, text, images, photographs, illustrations, trademarks, trade names, service marks, logos, audio or video materials, and any other information whether obtained by kaia naturals inc. through a third party licensor or otherwise (collectively, the “Content(s)”) is protected by Canadian and foreign copyright, trademark, and other intellectual property laws. 

For greater certainty, kaia naturals inc. is a trademark and shall not be used without prior written consent. 

All of the Contents are the property of kaia naturals inc. or their respective owners, and nothing on this Site shall be construed as granting any license or right to use the Contents without kaia naturals inc. or its licensors’ prior written consent. 


kaia naturals inc. has made every effort to display their products (including colour, shape, size, and descriptions) as accurately as possible. Products displayed may be out of stock or discontinued, and prices are subject to change (in kaia naturals inc. sole and absolute discretion). kaia naturals inc. is not responsible for typographical errors regarding price or any other matter. 

While kaia naturals inc. attempts to provide accurate description of available inventory and accurate descriptions of items available for purchase on the site, PC does not warrant the accuracy, completeness, reliability, or currency of such descriptions. Products displayed on the site may not be available at all times. 


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.  

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 


Once an order has been placed and confirmed on www.kaianaturals.com, it cannot be cancelled. Once it has been received, it may be returned if and only if the item is eligible for a return as per our Return Policy.  

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 


The violation of system or network security may be subject to civil and/or criminal liability. This may include accessing data that is not intended for you; attempting to probe, scan, or test the vulnerability of the Site; or attempting to interfere or interfering with the Site and the Store. 

The personal information that you submit to kaia naturals inc. on the Site is governed by the Privacy Policy. 


You agree to use the Site on an “as is” and “as available” basis. Except as otherwise expressly required by law, kaia naturals inc. makes no representations, warranties, conditions, or other terms (whether express or implied) in relation to the provision of the Site, the Content, the Store, or any products purchased from the Store, including (as above) any warranties as to completeness, accuracy, currency, or fitness for a particular purpose. kaia naturals inc. does not warrant that the use of the Site will be uninterrupted or error-free, or that the Site or use of WooCommerce’s product will be free of viruses or other harmful components. 

To the maximum extent permissible by applicable law, kaia naturals inc. shall only be liable for direct damages and shall not, in any circumstances, be liable for indirect, special, consequential, or punitive damages (including without limitation damages for loss of anticipated profits or revenue), whether arising in tort, contract, breach of statutory duty, or otherwise, even if kaia naturals inc. has been advised of the possibility of such damages. To the extent that kaia naturals inc. is liable for direct damages, such liability shall be limited to one thousand dollars ($1,000.00 CAD) or to the maximum permitted by law. 


You agree to defend, indemnify, and hold kaia naturals inc., its officers, directors, employees, agents, representatives, licensors, and partners harmless from and against any and all losses, damages, claims, actions, demands, liabilities, settlements, and costs and expenses (including without limitation reasonable legal fees and accounting fees) resulting from your use of the Site, the Contents, the Store, or your violation of these Terms & Conditions. 


The Site may contain links to third party websites, which may have privacy policies of their own. We are not responsible for the content or privacy policies of any third party websites, and we encourage you to review the policies of all third party websites. You are responsible for complying with the terms of use of those third party websites while you are visiting them. 


These Terms of Use will be governed by the laws of the province of Ontario or the laws of Canada, as applicable, unless the applicable laws of the province of your residence require that the laws of such province govern. The exclusive jurisdiction for settling any claim, action, or dispute involving kaia naturals inc. relating to your use of the Site or a purchase made at the Store shall be in the courts of the province of Ontario (and more specifically in the City of Toronto). 


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 


These Terms & Conditions, including the Privacy Policy, constitute the entire agreement between you and kaia naturals inc. with respect to use of the Site, the Store, and the Contents. Any amendments to these Terms of Use shall be made by an agreement in writing between you and kaia naturals inc. 

Changes to the Terms & Conditions will be made by posting revised Terms & Conditions on the Site itself, and kaia naturals inc. has no obligation to notify you of changes to the Terms & Conditions. 

We seek to make this Site as accessible as possible. If you have any questions or concerns with respect to the Terms & Conditions may be directed to [email protected].